? FAQ

Frequently Asked Questions

Find answers to common questions about our jewelry, services, and policies.

We offer a wide range of jewelry including diamond jewelry, gold jewelry (22K and 18K), silver jewelry, bridal sets, rings, necklaces, earrings, bangles, and custom-designed pieces. Our collection caters to both traditional and contemporary tastes.

Yes, all our diamonds come with proper certification from reputable gemological laboratories like GIA, IGI, or SGL. We ensure complete transparency in diamond quality, including the 4Cs (Cut, Clarity, Color, Carat).

Absolutely! We specialize in custom jewelry design. You can share your design ideas, sketches, or inspiration images, and our expert craftsmen will create a unique piece just for you. We use CAD technology for precision designs.

We offer a 7-day return policy for unused jewelry in original condition with all tags and certificates. Custom-made pieces are non-returnable but can be exchanged or modified. Please contact our customer service for detailed terms.

Yes, we provide comprehensive jewelry repair and restoration services including ring resizing, stone replacement, polishing, re-plating, and fixing broken chains or clasps. Bring your pieces for a free assessment.

We accept all major credit/debit cards, UPI payments, bank transfers, and EMI options on select purchases. For large orders, we also offer flexible payment plans. Cash payments are accepted at our store.

Store jewelry separately to avoid scratches, remove before swimming or showering, and clean with a soft cloth. Avoid contact with perfumes and chemicals. We offer complimentary cleaning services for all our customers.

Yes, we ship to most countries worldwide with fully insured shipping. International orders may be subject to customs duties and taxes. Contact us for shipping rates and delivery timelines for your location.